Shipping & Returns
We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within Australia. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state or country.
Permission to Return and to Receive Credit
We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 7 days of receipt. We will Issue Credit to your account or Credit Card. For unwanted merchandise the cost of return shipping shall be the responsibility of the customer. Special orders cannot be returned. Cancellation of orders may incur a restocking fee.
No credit will be issued after any goods are altered (Embroidery/Heat Press/Screen-print).
Damaged or Incorrect Merchandise
We will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error. All claims for incorrectly supplied goods must be made in writing within 5 days of receipt of goods. No material will be accepted or replacements issued without prior approval to return such merchandise. Filing of claims will be our responsibility.